Simple, transparent pricing
Start free. Scale as you grow. No hidden fees or per-seat costs.
Starter
Perfect for small teams getting started with AI support.
- Conversations/month:500/month
- AI agents:1
- Knowledge base:50 articles
- Analytics:Basic
- Connectors:Standard (10+)
- Embeddable widget:Yes
- Custom branding:No
- Human escalation:Yes
- API access:No
- SSO / SAML:No
- SLA guarantee:No
- Support:Email
- AI training:Basic
Pro
For growing teams that need more power and customization.
- Conversations/month:Unlimited
- AI agents:5
- Knowledge base:Unlimited
- Analytics:Advanced + CSAT
- Connectors:All (50+)
- Embeddable widget:Yes
- Custom branding:Yes
- Human escalation:Yes
- API access:Yes
- SSO / SAML:No
- SLA guarantee:No
- Support:Priority email & chat
- AI training:Custom + auto-sync
Enterprise
For large organizations with custom needs and SLAs.
- Conversations/month:Unlimited
- AI agents:Unlimited
- Knowledge base:Unlimited
- Analytics:Full + custom reports
- Connectors:All + custom
- Embeddable widget:Yes
- Custom branding:Yes
- Human escalation:Yes
- API access:Yes
- SSO / SAML:Yes
- SLA guarantee:99.99% SLA
- Support:24/7 dedicated
- AI training:Professional services
Full comparison
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Conversations/month | 500/month | Unlimited | Unlimited |
| AI agents | 1 | 5 | Unlimited |
| Knowledge base | 50 articles | Unlimited | Unlimited |
| Analytics | Basic | Advanced + CSAT | Full + custom reports |
| Connectors | Standard (10+) | All (50+) | All + custom |
| Embeddable widget | |||
| Custom branding | |||
| Human escalation | |||
| API access | |||
| SSO / SAML | |||
| SLA guarantee | — | — | 99.99% SLA |
| Support | Priority email & chat | 24/7 dedicated | |
| AI training | Basic | Custom + auto-sync | Professional services |
Frequently asked questions
Have another question? Contact us
You get full access to the Pro plan for 14 days, no credit card required. At the end of the trial, you can choose a plan or your account is automatically downgraded to a limited free tier.
Yes. Upgrade or downgrade at any time. Upgrades are effective immediately; downgrades take effect at the end of your current billing cycle.
A conversation is a single support thread with a customer, regardless of how many messages it contains. A conversation ends when it's marked resolved or closed.
Yes! Annual billing saves you 20% compared to monthly billing. You can toggle between billing cycles above.
No setup fees, ever. You pay only your subscription price. Enterprise customers may choose to purchase professional services for faster onboarding.
On the Starter plan, we'll notify you when you're approaching your limit and give you the option to upgrade. We won't cut off your service mid-month.
We offer a 30-day money-back guarantee. If you're not satisfied in the first 30 days, contact us for a full refund, no questions asked.
Yes! We have special pricing for verified non-profits and early-stage startups. Contact us at [email protected].